Range Servant, the world’s leading manufacturer of driving range equipment, is now offering its UK customers a direct line to order and pay for spare parts, as well as for handling more complex requirements such as equipment ordering, financing and support.
Following the cessation of its exclusive distribution contract with Pareto for supplying customers with Range Servant parts, products and service, Range Servant has set up a dedicated UK FreePhone line 0800 032 2708 for all those who need to order parts or discuss details. This will enable customers to deal directly with English-speaking staff at Range Servant’s Headquarters in Sweden.
Range Servant is experiencing strong demand for its brand of driving range equipment in the UK, and the company is exploring possibilities with other potential distributors in the UK. In the meanwhile, Range Servant customers are recommended to use one of the following ways of dealing directly for their requirements:
a) For ordering standard products (ball dispensers, ball washers, ball pickers, TeeUp’s etc.), customers should go to www.rangeservant.net to view the product range, and then use their FreePhone number 0800 032 2708 to place an order.
b) For ordering spare parts, customers can use the same facilities, by going online to www.rangeservant.net/acatalog/shop.html, or using the FreePhone number 0800 032 2708.
c) For support, customers should contact Range Servant’s dedicated Support Team in one of the following ways:
- Telephone: 0800 032 2708 and ask for a member of the Range Servant Support Team
- E-mail: support@rangeservant.com
- Fax: 0046 35 108 220
- Website: www.rangeservant.net/contact.php and click on the Live Help tab on the right of navigation bar.
d) For more complex requirements, customers should speak directly with Håkan Kjellqvist on 0046 35 15 29 56.
Håkan Kjellqvist, Range Servant’s Sales & Marketing Director, explains the change in approach: “We had become increasingly aware that some of our UK customers were experiencing unnecessary difficulties and delays with ordering spare parts and components, leading to completely unacceptable delays, let alone the impact of equipment downtime and the consequences for their own customers.
“Over the last year, Range Servant has also been working hard to develop a direct web-based sales route for items like spare parts and support, and so we saw the opportunity to add a dedicated FreePhone line for our UK customers as well, enabling them to talk to us directly. This will help our customers to obtain parts and advice when they need them and maintain their own standards of customer service.”
For any further information, customers are welcome to speak directly with Håkan Kjellqvist on 0046 35 15 29 56.