Precise contour following, quality of cut and exceptional service from Ernest Doe led North London based golf club, Crews Hill, to invest in their first ever Jacobsen fleet.
The Harry Colt designed course features extensive areas of ridge and furrow, making it a challenging cut for Course Manager Nick Street and the greenkeeping team. Using a combination of the LF570 high-performance ride-on reel mower and AR522 contour rotary mower has made the job easier while features on the GP400 and the back-up service from Jacobsen dealer Ernest Doe sealed the deal for the Nick.
“It’s the first time we’ve had Jacobsen mowers, but we tried all of the machinery, and we thought they suited our course the best,” Nick explained. “We weren’t looking for specific features, but more at the units. With our ridge and furrow, Jacobsen were the best machines with the best quality of cut.
“I find the staff check the GP400 units a lot better because the back unit swings out, so you’ve got more access to it. We don’t have as many problems as we’ve had with previous brands now, and it gets us out cutting quicker.
“Also, the back-up service is second to none, and it’s one of the reasons why we went with Jacobsen and Ernest Doe. It’s very important knowing that you’ve got someone that can be there in 24-hours because things do wrong and you need someone there straight away to get you back on the course. We’ve had the machines for six months now, and they’ve been perfect, we haven’t had to use the back-up service once.”
The deal for the mowers was set to be completed just before the United Kingdom went into lockdown due to COVID-19, which put the financial viability of the package in question. However, Ernest Doe Field Sales Manager, Eddie Jack, along with his colleagues, put a package together that ensured financial security and set costs for the club.
Eddie explained: “The deal was agreed just as we were going into the lockdown period and we had various discussions with Club Manager, Paul Day, as to how we were going to continue the deal forward. We’ve tailored the finance plan accordingly to help the golf club and see them through the first few months of a difficult period, so obviously they’re open now, and they’re trading well, so it gave them the stability that they needed and the peace of mind to know that the finance deal was going to work for them.
“Along with the machinery, there is also a five-year service plan which is built into this on a monthly basis. David Walker at our head office put the plan together, which again suits Nick very well. He knows he’s got the back-up and support from us every day so he can call us out any time of day and we’ll be on site. We try and get there the same day, if not we’ll be there the following morning to rectify any issues that he’s got. He’s also built five-year warranties into the plan, so he’s got peace of mind that they’ve got set costs for the next five years, which again was another big selling point for the golf club.”
For more information on the Jacobsen range of golf course mowers, visit www.jacobsenbuilt.com