Golf Industry News - parts catalogue

This area of the business will now be known as the Service Parts Organisation. The restructuring follows the recent appointment of David Brown as International Parts Manager with a brief to achieve improved customer service in conjunction with a 95% pick rate for the parts operation. ‘The Service Parts Organisation is the final piece in the jigsaw following the bringing together of the Ransomes and Jacobsen organisations,’ says Harold Pinto, Managing Director of Textron Turf Care and Specialty Products

Textron Turf Care has launched an Internet-based parts ordering system. The site –www.textronturfdirect.com - goes live today but, for the moment, the service is limited to UK customers