All three Dubai Golf operated golf clubs in Dubai; Emirates Golf Club, Jumeirah Golf Estates, and Dubai Creek Golf and Yacht Club, have been recognised with Gold Flag Destination status at the 59club Middle East & Africa Service Excellence awards.
Marking a landmark evening for Dubai Golf, the team at Jumeirah Golf Estates, led by Director of Golf, Franco Botha, also won the award for Golf Operations Team of the Year while the team at Emirates Golf Club, headed up by Club Manager, Dean Nelson, won the award for Ultimate Service Excellence.
Gold Flag Destination status is a coveted symbol of professional excellence as decided by the 59club in Middle East and Africa. 59club’s industry benchmark of excellence, its Gold, Silver and Bronze Flag Designations, are awarded annually. These highly prized accolades recognise member clubs and resorts that provide excellent facilities for golfers to enjoy, as well as having achieved the required standard of customer service throughout the year.
Chris May, CEO of Dubai Golf, commented: “Everybody at Dubai Golf is delighted to have been recognised with these destination status flags that highlight the quality and fantastic service that our venues offer. These MEA Service Excellence Awards are a testament to the great work that the whole team at Dubai Golf has done in the past 12 months, and further demonstrate the exceptional welcome and hospitality that our teams offer.”
Jumeirah Golf Estates‘ Director of Golf, Franco Botha, added: “I’m exceptionally proud of the team here at Jumeirah Golf Estates. We continue going from strength to strength, and prioritising our service has been at the forefront of the experience here for years now. This award reflects the hard work the team has put in to keep pushing for higher standards across the board.”
Dean Nelson, Emirates Golf Club’s Club Manager, added: “Winning the 59club Ultimate Service Excellence Award is validation for the hard work our team has put in to make the service we offer members and guests a top priority. The quality of the products and services we offer at Emirates Golf Club are of the highest standard, so it’s crucial to us that we match our service to the experience.”
These latest accolades for the Dubai Golf group underline a period of unprecedented development and success, including the hosting of three significant DP World Tour events since November 2023: DP World Tour Championship at Jumeirah Golf Estates, Hero Dubai Desert Classic at Emirates Golf Club, and the Dubai Invitational at Dubai Creek Golf and Yacht Club.