Global Edition

After-sales care drives Wensum Valley Hotel, G&CC to invest in new Club Car fleet 

4.26pm 24th October 2018 - Course Development - This story was updated on Friday, October 26th, 2018

Wensum Valley Hotel, Golf & Country Club has extended its 12-year relationship with Club Car ensuring the world-leading manufacturer of small-wheel, zero emissions electric vehicles, will continue to supply the prestigious venue until at least 2022.

Located in Norfolk, eastern England, the former PGA Europro Tour venue, with its 36 holes and onsite hotel, has updated its fleet of golf cars with 50 new Precedent i2 vehicles, supplied and serviced by official Club Car distributor, Ben Burgess.

Bridgette Hall, Managing Director at Wensum Valley Hotel, Golf & Country Club, explains: “Our members and guests have high expectations when they come to Wensum Valley Hotel, Golf & Country Club, which is why it is critical we work with leading suppliers.

“Following market analysis we found that Club Car’s track record for offering reputable products, as well as the superior after-sales customer care provided by Ben Burgess, made them really stand out.”

The meticulous after-care maintenance and regular service support offered by Club Car through its network of official distributors, is designed to ensure a venue’s golf car fleet remain in the safest and most reliable condition throughout the year.

The after-care service includes routine checks of important components and that charging stations are managed correctly, as well as systematic brake and battery tests to ensure they remain in good working order.

“With two busy courses, it’s imperative that our fleet is fully operational every day, and Club Car’s after-sales care and approach to delivering a prompt call-out service is unmatched,” continued Bridgette.

“The brand is steering the golf industry, in terms of technological innovations and first-class customer service, maintenance and value – and that is the type of organisation we believe we need to align ourselves with in order to further enhance our high-class reputation.”

Alongside the two golf courses, Wensum Valley Hotel, Golf & Country Club is set within 250 acres of Norfolk countryside with the magnificent River Wensum running through the grounds. The hotel offers 90 en-suite bedrooms, fishing lakes and a wide selection of leisure facilities.

Wensum Valley Hotel, Golf & Country Club

 /  /  / 

In related news... (GBN) is for the many thousands of people who work in the golf business all around the world.

We cover the full range of topics both on and off the course. We aim to supply essential information both quickly and accurately in a format which is easy to use. We are independent of all special interest groups.


Click here to sign up for our free twice weekly golf industry news summary

View the latest newsletter here