Sian Heatley, the House Manager at Royal Porthcawl Golf Club, has earned the Club Management Association of Europe’s Certified Club Manager designation, becoming the first woman in Wales in achieve the award.
The CCM designation is awarded to club managers who demonstrate a comprehensive understanding of club operations, leadership, and strategic management through a rigorous education and assessment process.
Torbjorn Johansson, CEO of CMAE, commented: “We are incredibly proud of Sian and her accomplishment. Her commitment to professional development and the pursuit of excellence is exactly what the CCM designation represents. Sian’s success will no doubt inspire others in the region to aim high and invest in their own growth.”
Sian Heatley said: “I’m incredibly happy and proud to have achieved the CCM. A big thank you to everyone who has supported me throughout the process. Being the first female CCM in Wales and the fifth female in CMAE is a proud achievement for me.
“It’s exciting to see more women achieving this, but it also makes me aware that there is still a lot we can do to encourage more women to become CCMs. We can start by offering strong mentorship and creating spaces where women feel supported in their professional development.
“It’s also important to highlight the success of other women in the industry, showing that it’s not only possible but also incredibly rewarding. By sharing the opportunities and benefits of becoming a CCM, we can inspire more women to take that step and achieve the certification.”