Topgolf has announced the appointment of Erin Chamberlin as its new Chief Operating Officer beginning July 22.
Chamberlin joins the company from PENN Entertainment Inc., the largest provider of gaming entertainment in North America, where she served as a Senior Vice President of Regional Operations since 2019. Prior to PENN, she held various operations leadership roles with Caesars Entertainment at Horseshoe Baltimore, Planet Hollywood Resort & Casino Las Vegas, Horseshoe Hammond and Caesars Atlantic City.
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In her new role, Chamberlin will be responsible for Topgolf’s globally owned and operated venue experience, including the Player experience, operational excellence, Topgolf technology, food and beverage innovation, supply chain and culinary operations. She will be a part of the Executive Leadership Team reporting to Topgolf CEO Artie Starrs.
“Erin’s extensive background as a leader in one of the most complex and dynamic hospitality categories will be a great benefit to all of us at Topgolf,” said Artie Starrs. “We’re fortunate to have found a leader who has the expertise for the role and embraces our brand’s playful spirit as we further strengthen and solidify the unique Topgolf experience we deliver to Players.”
Commenting on her new role, Chamberlin said: “As a Topgolf Player myself, I’m beyond excited for the opportunity to bring my gaming entertainment experience into the modern golf space,” Chamberlin said. “It’s an exciting time to join the brand, and I look forward to working with the accomplished teams responsible for the day-to-day success of our venues and player experience.”