Global Edition

Stratford Park on course for record turnover, but staffing challenges remain

2.03pm 23rd August 2023 - Management Topics

Stratford Park Hotel & Golf Club in Warwickshire is forecasting back-to-back years of record turnover despite challenges around staffing and recruitment.

The club, which boasts a 14th century country farmhouse hotel surrounded by its own 18-hole golf course, is forecasting turnover of around £2m this year.

According to a report from TheBusinessDesk.com, The independent 32-bed hotel has thrived over the last two years, with the growth fuelled by its golf course which proved increasingly popular as people sought outside activities to enjoy during the pandemic. Success with corporate golf days has also been accompanied by a buoyant wedding trade, with short booking lead times giving another boost to the venue over the last 12 months.Meadow Barn, the hotel’s onsite wedding venue, has hosted more than 80 weddings over the last year.

These factors have led to increased occupancy rates, with a clear increase in midweek trade as a result of golf days, while the return of international tourism has heightened weekend trade for the hotel.

Stratford Park’s growth has brought a need for additional staff across the venue’s operations, but staff shortages across the hospitality sector have meant that recruitment has been a significant challenge for Stratford Park. The hotel even has empty rooms in its live-in accommodation, reflecting its capacity to take on more staff.

Beverley Haynes, general manager at The Stratford Park Hotel & Golf Club, said: “We’ve had a really strong couple of years, record years in fact, but it’s now a case of the business trying to cope with that growth. We’re forecasting another record year and we’ll be looking to hit around £2 million turnover, which is excellent for a hotel of our size. During the pandemic, we were lucky to be able to open up our golf course early and that area of the business has boomed ever since, particularly in the corporate golf day market.

“Staffing has been a challenge when it comes to growth, particularly in roles such as housekeepers and kitchen porters. We have an excellent front-of-house team and we haven’t struggled too much with staffing in that area. One of the costs that has risen the most since the pandemic is our recruitment costs and job advertising. We are constantly looking for more staff, but it is increasingly difficult finding people to fill roles.”

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