BIGGA’s latest initiative, made possible by the Association’s industry-supported Golden and Silver Key Education and Development Fund, is an interactive Training and Development Manual which will go a long way to enable golf clubs to put together planned, coherent training programme for staff.
The Internet-based Manual which is now available to BIGGA members and members of the Association of Golf Club Secretaries (AGCS) is fully interactive and comprises text, video clips and downloadable documents.
Together these will give managers the tools to recruit staff; decide what induction training is required; determine when formal training should commence and establish who should be trained on management skills and what that training should include.
The drive for such a manual came from BIGGA’s board of management and in particular, its futures sub-committee, who felt that the Association should produce a training and development guide to assist golf course managers to recruit, train, and develop their staff so that future managers are fully trained and developed to do their job successfully.
“Most golf clubs do not have a Human Resource Department and this manual should help the golf course managers of today produce the golf course managers of tomorrow,” said BIGGA’s education and training manager, Ken Richardson.
BIGGA’s Golden and Silver Key Education and Development Fund was established in 1989 and has provided the financial resources to produce many training aids including books, videos and DVDs while also subsidising training courses for BIGGA members.