Camiral Golf & Wellness sets benchmark for exceptional customer service

Formerly known as PGA Catalunya, Camiral Golf & Wellness continues to firmly establish its position as Spain’s No.1 Golf Resort at the 59club European Service Excellence Awards.

Camiral Golf & Wellness, Spain
Camiral Golf & Wellness, Spain

Camiral Golf & Wellness, formerly known as PGA Catalunya, continues to firmly establish its position as Spain’s No.1 Golf Resort at the 59club European Service Excellence Awards, setting the benchmark for exceptional customer service.

Home to the renowned Stadium Course and Tour Course, the resort has proudly earned the prestigious ‘Gold Flag’ award for the third consecutive year, a testament to the European Tour Destination’s unwavering commitment to service excellence and its ongoing efforts to enhance the customer experience.

59club European Service Excellence Awards Winners

The 59club European Service Excellence Awards celebrate outstanding venues, teams and individuals who are dedicated to providing top-tier customer service.

Simon Wordsworth, CEO and Founder of 59club, said: “Having been honoured with a prestigious 59club Gold Flag Destination each year since our engagement, Camiral Golf & Wellness continues to define the standard for premier customer service at European golf resorts. From the moment guests arrive, they are immersed in five-star service and unforgettable experiences that are ever-present throughout their stay.”

“Our golf team is dedicated to delivering the best possible experience for our members, guests and visitors, and this recognition is a testament to their hard work,” said Flavio Papa, Director of Golf at Camiral Golf & Wellness.

“Across all departments, whether it’s our front-of-house team, F&B team or our golf operations staff, we are committed to providing exceptional service throughout the customer journey. Complementing our service, our world-class golf amenities, including our two critically acclaimed courses and the newly established PGA National Academy, further help elevate the first-class golf experience we offer.”

Flavio Papa, Director of Golf at Camiral Golf & Wellness (left), and Ferran Palau, Golf Operations Manager at Camiral Golf & Wellness (right)

Guests of Camiral Golf & Wellness can also enjoy a range of amenities beyond golf, including the state-of-the-art Wellness Centre, perfect for golfers seeking post-round recovery and ultimate relaxation, alongside the newly opened Origin restaurant and refreshed Camiral Bistro for exceptional dining experiences.

Located just 1-hour north of Barcelona and situated just outside the culinary capital of Girona, Camiral Golf & Wellness is home to the five-star Hotel Camiral, a member of The Leading Hotels of The World portfolio, and the four-star LAVIDA Hotel.

For further information about Camiral Golf & Wellness, visit www.camiral.com

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