Global Edition

Language is no barrier for Italian club manager

8.26am 8th March 2012 - Management Topics

Arnaldo Cocuzza

Arnaldo Cocuzza, General Manager of the historic Golf  Club Milano, Italy, has become the first Italian to earn the Club Managers Association of Europe’s (CMAE) Certified Club Manager (CCM) qualification.

A member and vice-president of the CMAE, Arnaldo achieved the qualification in his second language of English, and joins an elite group of 20 experienced managers who have earned the top accreditation in their field.

Arnaldo – who has more than 20 years experience in the golf industry – passed a seven-hour examination, which focuses on 10 core club management competencies, including: Club Governance, Food and Beverage Management, Accounting and Financial Management, and Membership and Marketing.

“It was very important to me, and to Golf Club Milano, that I completed this qualification,” said Arnaldo. “I am proud I have achieved this in a foreign language and I know that the knowledge I have learned will be valuable to my club and my own professional development.”

Jerry Kilby, CMAE Chief Executive Officer, said: “Arnaldo is a trailblazer and an inspiration to other club managers. Speaking another language is an admirable quality, but to write professionally on a broad range of subjects at the level of detail required to pass the CCM is outstanding.

“The CCM qualification is tremendously challenging because it requires broad professional knowledge. It is a highly valuable qualification and shows a significant commitment to professional development.”

The CMAE was founded 10 years ago with the support of the Club Managers’ Association of America. The CCM designation is the hallmark of professionalism in club management and is the cornerstone of the CMAE’s member recognition programme.

For more information about the CCM, to download the registration form or to find out more about the CMAE, visit


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